Real people. Real feedback.

Get your first user.

Hand-picked people who will actually use your product and give you honest feedback.

Pick a real person to test your product

Not seeing the right user for your product?

How it works

You built something. Find out what a real person thinks.

1

01 / 03

Pick a tester

Choose a real human who looks like who you actually built this for, not an abstract participant profile.

2

02 / 03

Share what you built

Send your product URL and what you want them to test.

3

03 / 03

Learn and validate

Within 2 days, you’ll receive a written report and a screen recording of them using your product. What worked, what confused them, and concrete suggestions on how to improve.

Sample report

Jeff, 31

Product Designer

Designs digital products. Notices when something feels off — and can tell you exactly why.

Watch screen recording8:14

Likelihood of using
Ease of use
Would recommend

What worked well

The first screen told me what this was for. I didn’t have to hunt for a headline, which is the usual miss. The primary action sat where I expected it, and the empty state actually explained the job instead of showing me a blank rectangle.

Copy was plain. I knew what would happen if I clicked. Hierarchy held up once I was inside a real flow — labels matched the language I’d use, not the language of the feature. A couple of micro-interactions made it feel considered. Nothing flashy, just the sense that someone had sat with the defaults instead of shipping the first pass.

What was confusing

Settings lived behind a label I wouldn’t have used. I spent a minute looking for something that was one click away. I also bounced off the first error state — it told me something was wrong without telling me what to do next.

Onboarding asked me to name a workspace before I’d done anything worth naming. I didn’t have a reason to care yet, so I guessed, and then the rest of the product kept using a name that didn’t mean anything to me. Search results didn’t highlight why they matched. I assumed the thing I wanted wasn’t in there and went looking somewhere else.

Suggestions

Name the primary button after the action, not the feature. Lead with the empty state you want filled in, not a blank canvas. Put settings under a word a stranger would actually look for.

Don’t ask for a workspace name until I’ve created one piece of work. Make the first error tell me the fix, not just the failure. If search is a way in, show the match in the result — a title without context is a dead end. And cut one step from the first-run flow. I would have stayed longer if the product had let me do the job before it asked me to set it up.

Pricing

100% money-back guarantee. If the feedback isn't worth what you paid for it, we'll refund you in full.

$100 per user

  • One hand-picked person
  • They actually use your product
  • Written feedback you can act on
  • Screen recording with voiceover
  • Delivered within 2 days
  • No subscription, no seats
Get your first user

Building got easy. Learning didn't.

You can build an app in a weekend and still have no idea whether anyone understands it. Distribution and knowing the value of your idea remains hard.

First User puts your product in front of a stranger to help you validate, iterate, and improve.

FAQ

What do I actually get?

Within two days you get a written report from your tester covering how likely they are to use your product, how easy it was to use, and how likely they would be to recommend it. It lays out what worked, what confused them, and concrete suggestions for making the product more valuable to someone like them. You also get a screen recording of them using it — laptop or phone, depending on your product — with their voiceover. See an example.

Who are these people?

Real people we recruited from a deliberately wide range of jobs, ages, and places, so you can put your product in front of the kind of person who would actually use it. If nobody looks like the right fit, and we'll go find them and add them to the roster.

How long does it take?

Two days.

What do you need from me?

A link to your product and a description of what you want feedback on (it can be the entire app).

What if nobody in the lineup fits my product?

and we'll go find them for you, then add them to the lineup.

I have a question or need help